FAQs

  • We install aboveground, in-ground, and on-ground vinyl liner pools, as well as in-ground fiberglass pools. Our team ensures professional installation with high-quality materials and expert craftsmanship.

  • Yes! We provide pool renovations, including vinyl liner replacements, deck upgrades, water features, and structural repairs. Our team can give your pool a fresh, modern look and improved functionality.

  • We proudly offer American Whirlpool by Maax and Vita spas.

  • Yes!  We will deliver and set your spa on your desired location, hook up to your existing electric, water treatment, and system testing to ensure your spa is ready for use.

  • Our maintenance services include routine cleaning, water testing and balancing, filter cleaning, pump and equipment inspections, and seasonal opening and closing to keep your pool in top condition.

  • Absolutely! We provide comprehensive pool repair services, including leak detection, pump and filter repairs, heater troubleshooting, vinyl liner replacement, and plumbing fixes.

  • Yes! Our team provides professional pool opening and winterization services to protect your pool from damage and ensure a smooth transition between seasons.

  • We have two locations:

    • Pool Masters of Vienna – Vienna, WV

    • Pool Masters of Athens – Athens, OH

    We proudly serve customers in West Virginia and Ohio, helping homeowners create and maintain beautiful pools and spas.

  • Yes! We offer a variety of custom pool upgrades, including stamped concrete, LED lighting, deck jets, waterfalls, sun ledges, automatic covers, aluminum fencing, and more.

  • You can call or visit us at either of our locations to speak with our experts about your needs. We’ll help you explore options and provide a customized quote for your pool or spa project.

  • "Incredible, over the top customer service. Their kindness in a situation where they don't have any immediate gain was truly appreciated. The kind of people you want to do business with!"

    -Ryan S.

  • "I bought my hot tub here and I have found the personnel to be very helpful in maintaining it. My questions regarding chemicals and ph have been cheerfully answered. I highly recommend them!"

    -Paul K.

  • "They do an excellent job! Very friendly and courtesy staff that works hard and do a fantastic job! Jim is excellent in running a crew, business, and helping with ideas with your pool!"

    -Brenda C.

  • "Friendly staff and very helpful. Great place to shop for hot tubs. They sell pool/hot tub chemicals and test water samples to help you keep your pool/hot tub at optimal levels."

    -Heather R.

  • "This store has really had a TERRIFIC renovation! The salesfloor looks HUGE now. The staff is very friendly, polite, and knowledgeable of the products. Owners Debbie and her husband, Jim really run a great business!"

    -Denise T.